Privacy Policy

1. Introduction

mobelo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app design platform and related services.

2. Information We Collect

2.1 Information You Provide

• Account registration information (email address, username)
• Profile information and preferences
• App designs, content, and creative materials you create
• Communications with our support team
• Payment and billing information (processed securely by third parties)
• Feedback, surveys, and user-generated content

2.2 Information Automatically Collected

• Device information (IP address, browser type, operating system)
• Usage data (features used, time spent, interaction patterns)
• Log files and error reports for service improvement
• Cookies and similar tracking technologies
• Analytics data to understand service performance

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our services
• Process user registrations and manage accounts
• Enable app design creation, editing, and collaboration features
• Process payments and manage subscriptions
• Send service-related communications and updates
• Provide customer support and respond to inquiries
• Analyze usage patterns and improve user experience
• Detect, prevent, and address security issues
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

• Cloud hosting and data storage providers
• Payment processing services
• Email communication platforms
• Analytics and performance monitoring tools
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Monitoring for suspicious activities
• Secure development practices
• Regular backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your information when it's no longer needed, unless we're required to retain it for legal compliance.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, please contact us using the information provided in Section 11.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our services
• Provide personalized experiences
• Ensure security and prevent fraud

You can control cookies through your browser settings, but this may affect the functionality of our services.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.